First try, fist fail …

bumblebee1 Comment



Yesterday I was on the road with 2 other drivers and we wanted to try HelmChat. We used 2 Android smartphones and one IPhone. The first connection was ok and we could talk to each other. But during the ride, the iPhone user goes out because he found the noise level too loud. After couple of minutes broke partially the connection to the other Android user as well. I could hear him, but he could not hear me. The automatic reconnect did not work. For this reason we gave up the first attempt after a few kilometers. During the whole time the network availability was very good (4G, all bars on the scale). On the next trip we will try it again…

One question. The Android app hast two (advanced) settings :

– “Disable native call integration” (germ. “Native Anrufintegration deaktivieren”) – what effect does this setting have ?
– “Disable end-to-end mode” (germ. “Ende-zu-Ende Modus deaktivieren) – is this for disabling end-to-end encryption ?

Thanks in advance, Raphael

  • Hi Raphael,

    What kind of headset did the iPhone user use? Most of the time when using a headset like Sena or Cardo in combination with Helmchat noise is cancelled twice (headset + helmchat) which results in really clear audio.

    Let me know if the reconnection did not work a second time as well. I'd like to look into it then.

    - Disable native call integration: this hooks into the Android native telecom subsystem which is a best practice. Your phone then knowns a call is active
    – Disable end-to-end mode: You session is always encrypted and can't be disabled. Disabling end-to-end mode will send a group talk between 2 people to the server instead of a direct connection between the two riders. With more then 2 riders calls always go through the server.